Description
Factory Ford Tourneo Custom Workshop Manual (2012-2024)
This is the same OEM dealer software used by authorized Ford service centers across the US and worldwide – complete interactive repair, service, and electrical documentation for every first-generation Tourneo Custom built between 2012 and 2024.
Powertrain & Drive Coverage
| Component | Variants Covered |
|---|---|
| Petrol / PHEV | 2.0L EcoBoost PHEV turbo (plug-in hybrid); 88 kW permanent-magnet synchronous AC motor; lithium-ion battery pack |
| Diesel | 2.0L EcoBlue TDCi (YMF-YMR series, 105PS-185PS); 2.2L Duratorq TDCi (CYFA, CYFB, CYFC) |
| Transmissions | 6-speed VMT6 manual; 6-speed 6F55 SelectShift automatic; single-speed CVT automatic (PHEV) |
| Drive | FWD (left- and right-hand drive variants) |
| Model Years | 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| Badge Twins | Ford Transit Custom (cargo van variant, V362 platform) |
Common Tourneo Custom Repairs Covered
| System | Procedures |
|---|---|
| 2.0L EcoBlue Turbocharger | Variable-geometry turbo actuator failure diagnosis, replacement torque specs, boost pressure testing |
| 6F55 Automatic Transmission | Harsh shifting and DTC P0741 torque converter clutch slip – solenoid inspection, fluid flush, and valve body service |
| PHEV High-Voltage Battery | Lithium-ion pack isolation checks, charging system diagnostics, safe removal and installation procedure |
| Sliding Door Track & Latch | Passenger sliding door misalignment and latch mechanism adjustment – a known wear item on high-mileage V362 body variants |
Format & Delivery
Dealer software (NOT a PDF) – the identical interactive repair system used at Ford-authorized dealerships. Runs on Windows 11, 10, 8, 7, Vista, XP as well as Mac and Linux. Instant download; lifetime re-downloads.
Frequently Asked Questions
What chassis and body configurations does this software cover?
All first-generation V362 platform Tourneo Custom builds are included – short-wheelbase (SWB) and long-wheelbase (LWB) bodies, 8-seat and 9-seat passenger layouts, and every trim grade from base through Titanium X, Sport, and Limited. The 2019-onward PHEV facelift models are fully documented alongside all pre-facelift variants.
Is the Ford Transit Custom also covered on the same platform?
The Transit Custom shares the V362 platform but is a separate cargo-van product with its own dedicated manual. This software is specifically for the Tourneo Custom passenger variant; however, many chassis, suspension, and powertrain procedures overlap significantly between the two due to their shared architecture.
Does the software include wiring diagrams and CAN-bus schematics?
Yes. Full color-coded, interactive wiring diagrams are included for every model year from 2012 to 2024. You can trace circuits, view connector pinouts, identify ground points, and navigate SYNC infotainment, body control module, and CAN-bus network diagrams – exactly as a Ford technician would at a franchised dealership.
What format is the manual?
This is professional OEM Ford dealer software – not a PDF. It features clickable wiring diagrams, component locators, DTC lookup, and guided repair procedures. Compatible with Windows 11, 10, 8, 7, Vista, XP, Mac, and Linux systems.
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