Description
Factory Mercedes E-Class E350 Workshop Manual (2018-2020)
This is the same OEM dealer software used by authorized Mercedes-Benz service centers across the US to diagnose, repair, and maintain the W213 E350. Coverage spans model years 2018 through 2020 with full English and German language support.
Powertrain & Drive Coverage
| Component | Variants Covered |
|---|---|
| Petrol | 2.0L M264 E20 DEH LA turbocharged four-cylinder with 48V EQ Boost mild-hybrid system |
| Diesel | N/A |
| Transmissions | 9G-TRONIC 9-speed automatic |
| Drive | RWD; 4MATIC AWD |
| Model Years | 2018, 2019, 2020 |
| Badge Twins | N/A |
Common E350 Repairs Covered
| System | Procedures |
|---|---|
| 48V EQ Boost / Belt-Starter Generator | Diagnosis, replacement, and 48V system isolation procedures for M264 mild-hybrid faults |
| 9G-TRONIC Transmission | Fluid service, adaptation reset via XENTRY, valve body and TCU programming |
| Air Suspension (AIRMATIC) | Compressor replacement, strut servicing, height sensor calibration |
| MBUX / COMAND Electrical | CAN/LIN bus diagnostics, module coding, wiring diagram tracing for infotainment and driver-assist systems |
Format & Delivery
Dealer software delivered as a VMware Player virtual machine – NOT a PDF. Compatible with Windows 11, 10, 8, 7, Vista, XP, Mac, and Linux. Instant download; lifetime re-downloads.
Frequently Asked Questions
What chassis and body styles does this software cover for the E350?
The software covers the W213 sedan and the S213 estate (wagon) body styles for the E350 across the 2018-2020 model years, including all trim levels sold in the US market and international variants.
Is the 4MATIC all-wheel drive system fully documented?
Yes. Both standard rear-wheel drive and 4MATIC AWD configurations are fully covered, including transfer case operation, front axle differentials, and AWD-specific suspension geometry procedures.
Are wiring diagrams and 48V electrical schematics included?
Complete interactive wiring diagrams are included for the entire W213 E350 electrical architecture, covering the 48V mild-hybrid network, CAN bus, LIN bus subsystems, LED Intelligent Light System, MBUX, and all body control modules with component locators and splice points.
What format is the manual?
This is professional OEM Mercedes-Benz dealer software running inside a VMware Player virtual machine – it is NOT a PDF. It offers searchable databases, guided diagnostics, fault-finding flowcharts, and fully cross-referenced repair procedures identical to what authorized dealerships use.





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