Description
Factory Ford C-Max Energi Workshop Manual (2013–2017)
This is the OEM dealer-level service software for the Ford C-Max Energi plug-in hybrid, covering every model year from 2013 through 2017 and providing the same repair data used by authorized Ford dealerships across the United States.
Powertrain & Drive Coverage
| Component | Variants Covered |
|---|---|
| Petrol / Hybrid | 2.0L Atkinson-cycle I4 (Duratec) + permanent magnet AC synchronous electric motor; 188 hp combined system output |
| Diesel | N/A |
| Transmissions | eCVT power-split transaxle (electronically controlled CVT) |
| Drive | FWD |
| Model Years | 2013, 2014, 2015, 2016, 2017 |
| Badge Twins | Ford C-Max Hybrid (non-PHEV variant on same C344 platform) |
Common C-Max Energi Repairs Covered
| System | Procedures |
|---|---|
| High-Voltage Battery Pack | 7.6 kWh lithium-ion battery diagnostics, cell balancing, replacement, and isolation fault clearing |
| Regenerative Braking | Brake-by-wire system calibration, ABS/regen blending adjustments, and hydraulic brake actuator service |
| HVAC / Cabin Heating | Electric PTC heater core diagnosis and replacement; refrigerant recharge procedures for electric A/C compressor |
| Powertrain Control Module | Hybrid PCM and BECM reprogramming, DTC fault-finding, and charging port/EVSE communication diagnostics |
Format & Delivery
Dealer software (NOT a PDF) — interactive OEM Ford service data identical to authorized dealership diagnostic stations, with searchable databases, clickable wiring diagrams, and integrated parts references. Compatible with Windows 11, 10, 8, 7, Vista, XP, Mac, and Linux. Instant download; lifetime re-downloads.
Frequently Asked Questions
Why does my C-Max Energi show a high-voltage battery warning — is that covered?
Yes. The software includes complete BECM (Battery Energy Control Module) diagnostics for the 7.6 kWh lithium-ion pack, covering isolation faults, cell-voltage imbalance codes, and contactor failure procedures — all common complaints on 2013–2017 C-Max Energi vehicles.
Does this manual cover the standard C-Max Hybrid as well as the Energi?
The primary focus is the C-Max Energi plug-in hybrid. Because both models share the C344 platform and the 2.0L Atkinson-cycle hybrid powertrain, much of the content also applies to the non-plug-in C-Max Hybrid, but the PHEV-specific charging and high-voltage battery sections are Energi-specific.
Are wiring diagrams for the charging system and high-voltage circuits included?
Yes. Interactive high-voltage circuit diagrams cover the onboard charger, J1772 charging port wiring, HV battery contactors, electric motor inverter circuits, and all 12V body electronics — with zoom capability, wire color codes, and connector pin assignments.
What format is the manual?
This is professional OEM Ford dealer software, NOT a PDF. It runs as an interactive application on Windows (and Mac/Linux via the provided virtual machine environment), delivering the same dynamic service data, recall information, and step-by-step repair procedures available at a Ford dealership.





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