Description
Factory Mercedes Metris Workshop Manual (2015–2022)
This is the official Mercedes-Benz dealer-level service manual for the W447 Metris — the compact commercial van sold in the US market from 2015 through 2022 — covering every powertrain variant from turbodiesel to full electric.
Powertrain & Drive Coverage
| Component | Variants Covered |
|---|---|
| Petrol | 2.0L M274 |
| Diesel | 1.6L OM 622 DE16 turbo, 1.7L OM 622 DE17 turbo, 2.0L OM 654 turbo, 2.2L OM 651 DE22 turbo |
| Electric | 85kW permanent synchronous magnet motor (eMetris 2018–2020); 150kW permanent synchronous magnet motor (EQV / eMetris Tourer 2020+); 90kWh water-cooled Li-Ion battery (EQV 300) |
| Transmissions | 6-speed ECO Gear manual, 7-speed 7G-TRONIC PLUS automatic, 9-speed 9G-Tronic automatic, single-speed fixed ratio (EQV / eMetris Tourer) |
| Drive | RWD; LHD and RHD configurations covered |
| Model Years | 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| Badge Twins | Mercedes-Benz Vito (W447) — global markets |
Common Metris Repairs Covered
| System | Procedures |
|---|---|
| Sliding Door Mechanism | Roller guide replacement, latch adjustment, and electrical actuator diagnosis for the W447’s known sliding door binding and latch failure issues |
| OM 651 Diesel Timing Chain | Timing chain tensioner inspection, chain wear measurement, and replacement procedures addressing known premature wear on the 2.2L diesel |
| 7G-TRONIC PLUS Transmission | Fluid service, valve body removal, and conductor plate replacement for shift quality complaints common to 7-speed units |
| EQV / eMetris High-Voltage Battery | 90kWh Li-Ion battery module diagnostics, cooling system service, and HV interlock procedures for electric variants |
Format & Delivery
Mercedes WIS dealer software delivered via VMware Player Virtual Machine — the same system used by Mercedes-Benz approved workshops. Compatible with Windows 11, 10, 8, 7, Vista, XP, macOS, and Linux. Instant download; lifetime re-downloads.
Frequently Asked Questions
Does the manual cover the OM 651 timing chain issue on the 2.2L diesel?
Yes. The manual includes complete timing chain inspection intervals, tensioner replacement torque specs, and step-by-step chain removal procedures for the 2.2L OM 651 DE22 turbo — a known concern on W447 Metris diesel variants.
Is this the same manual that covers the Mercedes-Benz Vito?
Yes. The Metris is the North American name for the W447 platform. This manual covers the same underlying architecture as the globally sold Vito W447, so procedures, engine codes, and chassis data are directly applicable to both nameplates.
Are the eMetris and EQV 300 electric variants fully covered?
Full coverage is included for both the 85kW eMetris (2018–2020) and the 150kW EQV 300 / eMetris Tourer (2020 onward), including high-voltage battery (90kWh Li-Ion) service, electric motor procedures, charging system diagnostics, and HV safety protocols.
What format is the manual?
This is Mercedes-Benz WIS (Workshop Information System) dealer software, delivered as a VMware Player Virtual Machine image. It is not a PDF — it is interactive software with searchable content, zoom-in diagrams, and model/year/engine code filtering, fully compatible with Windows, Mac, and Linux.
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